Review by: G. S.
Work Description: Replaced bowl in toilet,and replaced sump pump
Comments: Was on time ,did a great job
Review by: Eric
Work Description: Burst Pipe in Wall
Comments: I had an emergency situation in my home this week and was referred to your company through a friend. Help promptly arrived and “help” it truly was. Shawn Berube was my plumber and his professionalism and work ethic was truly exceptional. Actually, I sense that Shawn went above and beyond to remedy my problem. Anyone experiencing a plumbing problem would be most fortunate to have Shawn Berube and Emerald Plumbing show up at their front door.
Review by: C. M.
Work Description: Repaired a water line leak between house and water meter in front yard in Woodbridge, VA.
Comments: Emerald's operations manager contacted us immediately after you had notified us of your recommended contractors. Completely professional, from estimator through work crews, Emerald Plumbing performed a thorough job as promised. They encountered unexpected problems with the original water line and had to dig more than usual, but the work teams worked all day each day, to complete the job. They were prompt, respectful, competent, cheerful, and clean even though they had the wind and cold, rainy weather to deal with. The work was interrupted by Christmas, but they were back right away to finish it completely as soon as they could. The basement had to be drilled for the old and new water lines, but the work team kept the work area as clean as possible and replaced the dryer and vent tubing the next day after the cement had dried. They also replaced the soil in the yard where they had to dig and the lawn was put back in as good shape as possible. We are very pleased and plan to use them again from now on.
Review by: Elsiejanevieth
Work Description: Leak in between walls of two units (houses)
Comments: Mr. Don Fields came to my house and cut a small square out of my laundry room wall, we saw water running down the wall of the house next door, Mr. Fields said it had to be their leak because my wall was dry, water was trickling down the wall next door. Mr. Fields said water doesn't jump across to the other wall, it had to be on that side. I told Mr. Fields that the man next door had been installing new toilets and fixtures (himself is not a plumber). Also until Mr. Fields found this leak, I had had approximately 5 different plumbers out, all of them, including WSSC, said it was NOT my leak because my water meter was not moving and my water bill was UNDER use not OVER, (which would be the case if I had a leak.) A couple days later Mr. Fields was hired by the man next door to fix his bathtub because it was installed wrong, and was leaking. Once Mr. Fields fixed his tub, my laundry room was dry and my carpet in my front room dried out. Mr. Archie (next door) came over my house to look at the wall Mr Fields cut a hole in and saw the water running down HIS wall, he told my son he would pay for any damages. Now today he is saying my leak caused damages to his house and floor and walls, and wants me to pay for his damages. Mr. Fields please step up for me if he takes me to court, and tell them it was his leak, NOT MINE that caused his damage. I never asked him for a dime when everyone said it was his fault, now he wants me to pay him for his own leak, he caused by not hiring a plumber and doing it himself. I planned on paying for my damages his leak did, myself, he should pay for his own damages his leak did.
Review by: C. T.
Work Description: Replace the gas supply line from meter to manifold
Comments: Donald did a good job! will recommend to others
Review by: Richard/Saundra M.
Work Description: Clearing annd Outside Drain
Comments: Rodney, punctual, professional and effiecient. Provided options but began with the easiest and least expensive. Then provided permanent solutions to, for us, has been a reoccuring problem; tree roots in the drain line. Thank you Rodney and Emerald. But I missed the 10% Senior and Military Discount, my fault.
Review by: E. J. V.
Work Description: leak in wall of laundry room
Comments: don fields found and as far as I know went next door and worked for them (their leak, in my house
Review by: J. B.
Work Description: Replese the depactures
Comments: Great job i am please with they servise
Review by: S. R.
Work Description: locate and fix leak
Comments: Loved the results. Keeping his contact info.
Review by: T. B.
Work Description: replace an anckle stop on the bathroom sink.
Comments: because I don't know how prices run it seemed too high but this company gave me a discount.. The young man was professional and went on with his work. I would call them again nd I would tell other people about Emerald. Free Line called after I had talked to Emerald. I called Keston they did not call me
Review by: L. C.
Work Description: Cleared bathtub drain.
Comments: I am satisfied with your referral services , work and follow-up. Thanks.
Review by: R. H.
Work Description: Repaired outside facet had to cut out dry wall from inside; repaired two showers as well
Comments: Great work; no issues whatsoever.
Review by: David S.
Work Description: installed new garbage disposal unit
Review by: Chris T.
Work Description: Kitchen drain clearing and replacement of drain fixture.
Comments: Prompt and professional service. They cleaned up when done. Would use again for plumbing services.
Review by: Nate .
Work Description: Water heater installation
Comments: On time, courteous, polite, efficient. The technicians that responded to and performed this emergency installation was nothing short of professional with a good dose of humility. I will not hesitate to call on Emerald for any future needs or recommend them to anyone requiring plumbing services.
Review by: Luis .
Work Description: Plumbing.
Comments: Very satisfied with their work, great company.
Review by: Mr. M.
Work Description: The quality and craftsmanship of the work was exceptional. The workers installed a new kitchen sink drain line, including partial removale of an existing line with virtually no disturbance to my home. The line runs across my house to the main sewer line.
Review by: N. G.
Work Description: Broken water pipe
Comments: Very experienced plumbers and were very polite
Review by: J. H.
Work Description: Remoce odor caused by sewer gas in master bathroom.
Comments: Individuals were knowledgeable and showed true concern for the owner's property. Did an outstanding job.
Review by: B.
Work Description: replaced 4 toilets
Comments: arrived on time, seemed very competent, was satisfied with the work
Review by: Adam J.
Work Description: our resturant drain was clogged and they jett cleaned it .Tim was on time and explain everything to us clearly so that anyone could understand
Comments: we would like to tell everyone that this is the company that is about the business that they are in . they will work hard to make sure that are completely satisfied
Review by: Frank S.
Work Description: cleared our main line drain