Review by: C. H.
Work Description: Sump pump was replaced. Called Sunday night and it was replaced first thing Monday morning. Excellent service.
Review by: E. M.
Work Description: Replaced broken toilet flange and installed new toilet.
Comments: The company dispatcher was very kind, courteous and professional. The work was scheduled on very short notice and the plumber arrived promptly. A special part was needed due to the original installation being done improperly, which the plumber acquired on his own, returning quickly to complete the job. He was also courteous and professional. The work was done properly and we are very satisfied.
Review by: T. K.
Work Description: Insta hot water dispenser replacement and 2 spigots repair and replace
Comments: Rick took the time to answer any questions and concerns I had and even at times went above and beyond to direct me to explain a better an more inexpensive alternative. I will be using their service again and will recommend them to friends family and co-workers.
Review by: A. C.
Work Description: Bob instaled some gas lines for me.
Comments: lovely man, great work, i will call him again!
Review by: D. B.
Work Description: removed old pocelain caste iron sink and replaced it with a new stainless steel sink.
Review by: T. W.
Work Description: 2 toliets needing repair; they had to rebuild the insides of both.
Comments: Both professional & curteous! I always feel plumbing is expensive so not the best judge of their pricing. I would use Master Services & Plumbing in my own home!
Review by: D. M.
Work Description: Replace sump pump.
Comments: Service was very timely and very professional. Would highly recommend to others.
Review by: E. S.
Work Description: Drain clog and leaky gasket
Comments: Prompt telephone response - 5 minutes (even though it was 9:30pm. Referred to specialist. Person answered call ( even though 9:45pm). Appointment for 8:30am. I called 8:45am - tech enroute. Arrived 9:15am. 30 minutes and drain clean. No attempt on gasket leak (minor problem - will address another time)
Review by: D. G.
Work Description: unclogged a toilet.
Comments: would recommend to others.
Review by: K. . W.
Work Description: Replaced the water supply line to an upstairs tolet.
Comments: They responded promptly and courteously. I was very satisfied with the service. I just felt it was a little costly. The part cost $8, however the total bill was $126. Maybe that is the going rate for plumbing. It just caught me a little off guard.
Review by: S. . . B.
Work Description: Plugged sinck
Comments: The contractor was friendly and professional. I submitted my request for service at 10:00 am, we got a call in the next 5 min. The contractor was at our house within one hour. We are very satisfied with the service provided. Thanks.
Review by: S. B.
Work Description: Emergency, kitchen sink clog
Comments: Fast response, very professional and friendly contractor. Thank you.
Review by: R.
Work Description: I had an issue with my boiler system leaking that runs my radiant heat throughout my home in Royal Oak. The problem was fixed in less than one hour of the service technicians arrival.
Comments: I submitted a question on plumbingnetworks.com and within 10 minutes I received a call from Master Services Plumbing. Their staff was very knowledgeable of my situation and worked around my schedule to get the problem fixed the same day I inquired about the issue I was having. Great customer support and a great working knowledge of the plumbing industry!