Review by: M. H.
Work Description: The new kitchen faucet was leaking at the base connection. Mr Rooter's plumber disconnected the faucet, then reconnected it properly using plumbers putty and tape, then he ran water through it several times to insure the faucet was no longer leaking.
Comments: I am very pleased with the quality of the work, the knowledge of the plumber, punctuality, and professionalism. He explained what he was doing and why. The only complaint I have is the price was extremely high for the limited amount of time ( 1 hour at the most) for the repair.
Review by: L. S.
Work Description: Fix plumbing issue in master bath. Shower head fixture broke off at wall leaving pipe in wall that had to be cut out.
Comments: Mr. Rooter was prompt in responding to my online inquiry. I had an appointment and Howard was here within 2 hours!. The job was complete, mess cleaned up and we were up and running within hours! I will go directly to Mr. Rooter next time! I have never called a plumber before, so I experienced sticker shock, but he knew how to fix my problem. Price that! Thank you for the service!
Review by: E. E.
Work Description: Identified and fixed leak.
Comments: Did a great job.
Review by: N.
Work Description: Natural gas pipeline repair
Comments: Daniel was on time,prepared,knowledgable, and interest in his work. He was the only one ever said "I want to do this job for you". Price wise in the upper 65%
Review by: L.
Work Description: Reinstalled bathroom sink
Comments: Excellent job! Very professional, friendly and effecient.
Review by: G. F.
Work Description: Shower drain replacement.
Comments: Don was very punctual, thorough and went the extra mile. He arrived at around 5:00pm and didn't leave until around 9:00. That is service! Very dedicated! I would call Mr. Rooter again in a heart beat!
Review by: L.
Work Description: Leaking toilet valve causing water to flood the bathroom and hallway.
Comments: Tech James came out very quickly. He thought changing the valve would fix the problem; however it became more involved. He even had to go back to the shop to get more parts. He did fix it and now everything is working. We had spent the weekend spinning many wet towels, drying them and putting them back down on the floor to soak up the water. Am now happy to have a dry floor. Would call Mr Rooter again if a need arises.
Review by: J. J.
Work Description: Leak from main bathroom shower goign down to the garage .
Comments: Tech Bob was proffesional let me know what problem was and how it was going to be fix .Thanks
Review by: G. E.
Review by: R. B.
Review by: K. . D.
Work Description: Water heater overflow was leaking...
Comments: He did an absolutely superb job. I will you him in any other plumbing job I have done. He was knowledgeable, service oriented and took the necessary time to figure out what the issue was and how to efficiently & cost effectively fix the problem...Don Hawkins will be my go to guy!
Review by: F. G.
Review by: T. W.
Review by: A. W.
Work Description: Replacement of a section of kitchen drain
Comments: Excellent work. Everything cleaned before they left. I would highly recommend and plan to use them for all my future needs.
Review by: J. . B.
Work Description: 3 toilets to be replaced.
Comments: I got a better price from Home Depot, and Robert offered to come with me, pick them up, install them, and haul the old ones away all in a little over 2 hours. He even matched the installation price. Couldn't ask for a more motivated and responsive vendor. Will use again!
Review by: J. T.
Work Description: Validated we had a water line leak between the meter and the house. Tried to visually locate with no success. Exposed connection joints and found no leaks. Gave us our options, which we chose to replace the line.
Comments: Very professional, up front and courteous.
Review by: K. H.
Work Description: Very professional but did not get the bid due to price. Nice to work with and very knowledgeable.
Review by: M.
Work Description: Continuous waste pipe sheered/split from garbage disposal discharge tube, needed new longer tube.
Review by: K. S.
Work Description: Frozen water pipes
Comments: Fast frendly service
Review by: N. C.
Review by: J. . . K.
Work Description: Two toilet repairs in our warehouse/office facility.
Comments: Keith was the technician that responded and he not only did an excellent job but he took the time to explain what he was doing. Plus he offered tips on what to watch for in the future. I thought the cost was very reasonable and the response time was fantastic.
Review by: K. K.
Work Description: I sought estimates to replace 3 toilets. Mr. Rooter actually sent someone to our townhome. While here, he inspected our plumbing. He replaced a kitchen faucet and garbage disposal and upgraded the hoses to the washing machine. He pointed out that our hot water heater is 3 yrs beyond its warranty. He did provide competitive estimates for replacing the toilets.
Comments: I appreciated his assessment of plumbing conditions throughout our home. He was prompt, friendly and courteous - and clean: careful not to track dirt into the house by wearing slippers and cleaning his worksite..