
Review by: K. S. from Whitehouse Station, NJ
Work Description: Hot water heater replacement
Comments: Rich's technician went the extra mile to make sure everything was done properly. He was courteous and explained thoroughly everything that he did. Even provided some "extra" plumbing services gratis.
Review by: S. A. from Frenchtown, NJ
Work Description: Complete replacement of internal toilet mechanisms.
Comments: Extremely quick callback and same day home visit. Perhaps a bit too eager to suggest other projects but did not react badly when I declined. A bit expensive, but I needed to have the work done ASAP so I considered the emergency nature of the call. This company was the only one of four who contacted me, so kudos for that!
Review by: F. G. from Hazlet, NJ
Work Description: Snaked toilet, didnt clear the blockage and scrapped up the toilet in the process.
Review by: J. T. from Milford, NJ
Work Description: Greg came and fixed my toilet (made it work with the flapper I had since my toilet was not already set up to use that kind) with no problem. He was very polite, explained what he was doing, and gently asked for payment, which was not very high at all.
Comments: Rich's Plumbing told me they were sending someone out to give me a free estimate, but when Greg got here, he actually did the work and charged me on the spot. Since I had been told it would be just a free estimate, I did not have any cash on me and was a bit surprised by the whole situation. I wish the parent company had told me to expect to pay right away so I had money ready!
Review by: L. H. from Colts Neck, NJ
Work Description: replace corroded copper sewage outfall line and house utility drains using plastic pipe.
Comments: had to come back the followind day due to continued leak of outfall line.
Review by: S. W. from Morris Plains, NJ
Review by: M. A. from Marlboro, NJ
Work Description: We had some quotes from $900 to $2000 with incorrect job descriptions to substantiate price. Rich did it for $425 with an accurate description but working time was less than 45 minutes.
Review by: H. Y. from Somerset, NJ
Work Description: Inspection and repair of water leak.
Comments: Incompetent! Unprepared to fix a leaky facets. Lacks experience and insight. Will never call them again!
Review by: T. C. from Plainfield, NJ
Review by: T. S. from Scotch Plains, NJ
Work Description: Repair to leak in upstairs shower
Comments: Professional, courteous and clean. Well done!
Review by: Dan &.
Work Description: Oil to gas conversion of water heater. This included running 70 feet of gas line to the house.
Comments: We wanted to get a new gas water heater. Rich's plumbing and heating came out, gave us a great price and started the work immediately. The guys were great and we are very happy with their service.
Review by: T. B. from Plainfield, NJ
Work Description: Checked sump pump. Did not hire due to price quote. Quoted $850 plus tax. Getting additional comparison quotes and researching purchase of pump online
Review by: L. D. from Phillipsburg, NJ
Work Description: Work was done efficiently and quickly!
Comments: I am very satisfied and will consider using Rich's plumbing again!
Review by: Customer
Review by: I. L. from Rahway, NJ
Work Description: The job was done well, there was a water leak in my bathroom as well as a problem with toilet. Every thing was fixed in a professional manner.
Comments: I am very pleased with the quick response I got from you and the quality of the work. Thank you
Review by: V. from Fairfield, NJ
Review by: B. K. from Haledon, NJ
Work Description: Repair of kitchen faucet.
Comments: The Rich's guy, whose name was Jay, was terrific. He came quickly, returned quickly after getting the job, and made the repair quickly. He was also the lowest cost provider of the four firms that responded. We'll use Rich in the future for our plumbing needs. Brian Kruse.
Review by: Customer
Work Description: leak underneath kitchen sink
Comments: i received a phone call immediately and within 45 minutes someone was in my home preparing an estimate.could not have asked for faster and better service.
Review by: J. W. from Lebanon, NJ
Work Description: replace faucet and garbage disposal
Comments: Within seconds of making the request Rich's plumbing called and set up appt for 1 hour later. They were on time gave me an estimate and the job was done that same day. I can't belive it was all done in one afternoon. Great Customer Servie and the job was done professionally.