Review by: E. S.
Work Description: leaking shower drain
Comments: On October 3, I specifically told the woman on the phone I had manufactured housing, again when Danny the “repairman” arrived I asked did he know how to work on this type of plumbing again I was assured he was competent to do the job. Danny’s assessment of the problem was that the gasket material under the drain flange inside the shower could not be totally resealed and this was the leak problem not the two hair line one an 1”long an the second a ½ “ long stress cracks . He said at the time that some epoxy could be used to fill these. Had a completely new drain put in to seal the shower drain and fix the problem. Called Rich’s back on Tuesday Oct 8th and stated that the shower drain was still leaking. I was first told that Danny's first availability was Friday Oct 11, received a call back later Wednesday afternoon saying someone would be out on Thursday. No one came so I called Rich’s back at 12 noon and found out I was scheduled for Friday and apparently no one knew about the second call or who made the second call. Was finally told that Danny would be here to look at it. Was told that Danny would be here at 12:31pm. At approximately 2pm I called again and was told that Danny was on his way. He finally arrived about 3pm. Danny now states that it is the two hair line stress cracks that are causing the leak and NOT THE REPAIR! I am now out $283.55 with exactly the same problem I had before this repair. If the drain gasket really wasn't the problem in the first place, then why did he replace it? Obviously I would not recommend Rich’s Plumbing as you might get taken and wind up with the same problem you started with!
Review by: Sheri
Work Description: installed my new water heater did a great job thanks to these professionals @ Rich's Plumbing
Review by: J. M.
Work Description: repaired leaky toilet & sump pump valve
Comments: exceptional service & punctuality-needed help ASAP and they did!
Review by: Janet M.
Work Description: replaced faulty sump pump valve & fixed leaky toilet
Comments: found through web search; immediate contact; quick & professional
Review by: Lisamarie
Work Description: Replace kitchen facuet
Comments: Contractor came and did an excellent job replacing a facuet I purchased in a timely fashion. Will not hesitate to call again in the future when needed
Review by: Sheri
Work Description: plumbing , drain service
Comments: rich's plumbing came out and provided great service overall! I'm completely satisfied ! thanks again for all your help..
Review by: Antonio W.
Work Description: Boiler
Comments: Came in and fix the problem in and out style I like that
Review by: J. G.
Work Description: worked neatly and quickly to install a water back-up to my sump pump.
Comments: they came when they said they would come and they did what they wrote in the estimate with quality products.
Review by: Bob
Work Description: Air Conditioner Repair
Comments: After two quotes from servicemen telling me i needed to replace my entire system, a tech from Rich's came by and in 1 hour had my home AC up and running for a third of the price i was about to pay. In short, a free estimate from Rich's saved me $2500.
Review by: K. S.
Work Description: Hot water heater replacement
Comments: Rich's technician went the extra mile to make sure everything was done properly. He was courteous and explained thoroughly everything that he did. Even provided some "extra" plumbing services gratis.
Review by: S. A.
Work Description: Complete replacement of internal toilet mechanisms.
Comments: Extremely quick callback and same day home visit. Perhaps a bit too eager to suggest other projects but did not react badly when I declined. A bit expensive, but I needed to have the work done ASAP so I considered the emergency nature of the call. This company was the only one of four who contacted me, so kudos for that!
Review by: F. G.
Work Description: Snaked toilet, didnt clear the blockage and scrapped up the toilet in the process.
Review by: T. O.
Review by: J. T.
Work Description: Greg came and fixed my toilet (made it work with the flapper I had since my toilet was not already set up to use that kind) with no problem. He was very polite, explained what he was doing, and gently asked for payment, which was not very high at all.
Comments: Rich's Plumbing told me they were sending someone out to give me a free estimate, but when Greg got here, he actually did the work and charged me on the spot. Since I had been told it would be just a free estimate, I did not have any cash on me and was a bit surprised by the whole situation. I wish the parent company had told me to expect to pay right away so I had money ready!
Review by: L. H.
Work Description: replace corroded copper sewage outfall line and house utility drains using plastic pipe.
Comments: had to come back the followind day due to continued leak of outfall line.
Review by: S. W.
Review by: M. A.
Work Description: We had some quotes from $900 to $2000 with incorrect job descriptions to substantiate price. Rich did it for $425 with an accurate description but working time was less than 45 minutes.
Review by: H. Y.
Work Description: Inspection and repair of water leak.
Comments: Incompetent! Unprepared to fix a leaky facets. Lacks experience and insight. Will never call them again!
Review by: T. C.
Review by: T. S.
Work Description: Repair to leak in upstairs shower
Comments: Professional, courteous and clean. Well done!
Review by: Dan &.
Work Description: Oil to gas conversion of water heater. This included running 70 feet of gas line to the house.
Comments: We wanted to get a new gas water heater. Rich's plumbing and heating came out, gave us a great price and started the work immediately. The guys were great and we are very happy with their service.
Review by: T. B.
Work Description: Checked sump pump. Did not hire due to price quote. Quoted $850 plus tax. Getting additional comparison quotes and researching purchase of pump online
Review by: L. D.
Work Description: Work was done efficiently and quickly!
Comments: I am very satisfied and will consider using Rich's plumbing again!
Review by: Customer
Review by: I. L.
Work Description: The job was done well, there was a water leak in my bathroom as well as a problem with toilet. Every thing was fixed in a professional manner.
Comments: I am very pleased with the quick response I got from you and the quality of the work. Thank you
Review by: V.
Review by: B. K.
Work Description: Repair of kitchen faucet.
Comments: The Rich's guy, whose name was Jay, was terrific. He came quickly, returned quickly after getting the job, and made the repair quickly. He was also the lowest cost provider of the four firms that responded. We'll use Rich in the future for our plumbing needs. Brian Kruse.
Review by: Customer
Work Description: leak underneath kitchen sink
Comments: i received a phone call immediately and within 45 minutes someone was in my home preparing an estimate.could not have asked for faster and better service.
Review by: J. W.
Work Description: replace faucet and garbage disposal
Comments: Within seconds of making the request Rich's plumbing called and set up appt for 1 hour later. They were on time gave me an estimate and the job was done that same day. I can't belive it was all done in one afternoon. Great Customer Servie and the job was done professionally.