Review by: D. C.
Work Description: I had a main drain from the basement to the street that was clogged and required to be snaked.
Comments: I would use this service again but would get clarity on price first. I went on the internet. Within minutes contact was made, price discussed and then the technician was out on site exactly when promised. The technician was friendly, neat, well spoken and did what I thought was an excellent job. I did find one fault that turned my experience from being what could have been the best service I had "ever" received in my 47 years to just satisfied, was that when I was being billed the technicians charged what I felt was a hidden, undisclosed charge of an additional $18 dollars over the price quoted on the phone. He stated the reason for $18.00 was a fuel charge. It wasn't a fee for the job being more involved than what originally thought, or additional materials were discovered to be required after the dispatch. It was a fuel charge, a fuel charge that should be either disclosed at time of price quote or built into the price. I was disappointed with the additional charge, but it was late at night and I wanted to close out this drain clog issue and I just paid the fee. I will say the price "overall" was better than what other companies would have charged.
Review by: Darrin
Work Description: Clogged Drain
Comments: Larry was more than punctual. Appointment was for 9. Larry was here at 8:30. Was quoted a price and when everything was said and done it cost less. Thank you Larry and Rooter Man.
Review by: T.
Work Description: Leaking toilet
Comments: Great job. Fixed everything in under an hour and explained what he was doing at each step. I am very satisfied.
Review by: John G.
Work Description: Rooter Man handles all our plumbing needs.
Comments: We have always been happy with Rooter Man in every way. They are an excellent company to work with and that is why we deal with them.