Review by: Patricia .
Work Description: Replace garbage disposal
Comments: I called the company to replace garbage disposal because it had not worked for almost 6 months. I was given a quote of approximately $350 to replace disposal. I agreed to pay for new disposal. After worker arrived and inspected disposal, he found a “penny” was inside which caused motor to stop working. After penny was removed, my disposal began working again. He told me I did not need a new one unless I wanted one. I appreciated his honesty in not trying to get me to purchase a new one if not needed
Review by: Jo I.
Work Description: Replaced a hot water tank
Comments: I called about 10:30 and they came about 2:00. They were quick (about 1-1/2 hours?) They were very neat. To protect my floor, they laid tarps between my basement and the outside. They were careful not to harm my walls when delivering the new tank and removing the old one. This is not easy because I have a circular staircase which makes is difficult to move large, bulky items from the basement to the first floor. When they left, everything was working and I have had no problems in the week since it was installed. They were polite and professional when they answered questions that I had during installation. When I called the next day to ask a few more questions, the women who answered the phone was very helpful, also although the cost was higher than I expected; it was consistent with the other quotes that I received
Review by: Mark I.
Work Description: Drain repair
Comments: The serviceman came out on-time, worked efficiently and was done in a few hours. The overflow drain had a broken part, which caused the tub to release water to the ceiling below. He also was so tidy, I appreciated that.